Service Guide Overview
The Service Guide from Mobile Modular Portable Storage provides customers with essential information to ensure the proper maintenance and operation of their rented containers. Key responsibilities and instructions include:
Customer Responsibilities:
- Providing a level delivery site to ensure proper door operation.
- Supplying the required 230V, single-phase electrical service and hookup.
- Conducting on-site inspections upon delivery to confirm container condition.
- Regularly cleaning or replacing HVAC filters to prevent system malfunctions.
- Reporting any signs of water leakage promptly.
- Protecting interior walls by avoiding the use of tape or adhesive fasteners; tacks are permitted in office units.
- Obtaining written approval from Mobile Modular Portable Storage before making any container modifications.
Instructions Prior to Returning the Container:
- Ensure the container is cleaned, broom-swept, and all items are removed from walls.
- Disconnect the container from all utilities; customers are responsible for utility sign-up, shutdown, and associated costs.
- Return keys with the container; failure to do so may result in re-keying charges.
Troubleshooting Tips:
- Operating Cargo Doors: Open the right-side door first; if doors become difficult to operate, redistribute contents to balance the container.
- Electrical Issues: Ensure proper electrical hookup by a qualified electrician; check circuit breakers and light bulbs if issues arise.
- Air Conditioning: Regularly change A/C filters and clean coils; ensure the unit is receiving correct voltage and check for obstructions in air diffusers.
By adhering to these guidelines, customers can maintain the functionality and longevity of their rented containers, ensuring a smooth rental experience.
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Frequently Asked Questions
First, ensure you are opening the right-side door first, as recommended. If the doors are still difficult to operate, check for any obstructions around the doors and redistribute the container's contents to balance the weight. If the issue persists, contact Mobile Modular Portable Storage for further assistance.
Regularly clean or replace the HVAC filters to ensure proper airflow and efficiency. Check the air diffusers for any obstructions and make sure the unit is receiving the correct voltage. Cleaning the coils periodically can also help maintain the system's performance.
Ensure the container is cleaned, broom-swept, and all items are removed from the walls. Disconnect the container from all utilities, as customers are responsible for the utility sign-up and shutdown processes. Be sure to return all keys with the container to avoid re-keying charges.